Lani Knott

"The Partners are very approachable and generous with their time but they also trust me to make decisions."

Lani Knott

Some people had a laugh when I, the “debt collector”, was named one of our firm’s most exceptional service providers. But it didn’t really surprise me because I communicate with clients on a daily basis and they often tell me directly how appreciative they are.

 

I’ve worked as a Credit Officer for quite a long time. I did a similar role at Channel 9 before joining Shelston IP in July 2005.

The thing I enjoy most about working here is the freedom and encouragement. I report to the Finance Manager but I work quite independently. I’m given a target at the beginning of each month and am then left alone to work through it.  The Partners are very approachable and generous with their time but they also trust me to make decisions, and to negotiate appropriate payment terms without checking with them every step of the way.

I love the autonomous nature of my role. And I almost always meet my targets.

It’s just a great place to work.